Medication Refills

Every effort is made by our office to insure patients have an adequate supply of prescribed medications. Refill requests need to be made during regular office hours. Some medications are "controlled substances" and require handwritten prescriptions. This applies to all ADHD stimulant medications.

During the initial phases of medication adjustment, parents may need to trial different dosages and different medications requiring more frequent prescriptions than when a medication has been adjusted and stabilized. Due to the tightly controlled nature of these prescriptions it is important that parents keep track of their prescriptions and store medications properly. In the event prescriptions or medications have been lost or misplaced, these events will be documented and monitored. Repeated requests for replacement prescriptions may require additional documentation. There may be instances where we require that prescriptions are picked up from our office on a monthly basis. This policy protects families from possible illegal diversion of prescribed medications and allows the safest possible use of controlled medications.

Appointment Cancellations

We require 48 hours notice for appointment cancellations. We confirm all appointments 48 hours in advance by phone and by email. The email is an automated service do not reply to email reminders to change or cancel an appointment. Please call our office directly. We take considerable time and care in scheduling our families and one change can affect many people. We are happy to work with you, please work with us so we can serve as many families as possible in a timely fashion. For further information about these policies visit our appointments page.

Confidentiality

We will not share any information about your office visit or medical care without written permission and we follow all current HIPPA policies and practices. Regarding divorced parents, we require open communication between all custodial parents. Please review our HIPPA policies which are posted on our website under FORMS in our Office Policies and Proceedures link.